For Program Assessment and Outcomes Measurement

A. How can evaluation help your program?

CLICK HERE to read how four program leaders have used the results of program evaluation to improve results for clients and expand resources.

B. Sample Evaluation Reports
  1. Evaluation of a self-help center for self-represented litigants in the Superior Court of Justice in Toronto - Report by The Resource for Great Programs.
  2. Evaluation of CitizenshipWorks.
  3. Evaluation of 10 Legal Helplines in Pennsylvania.
  4. Benchmarking analysis of four legal aid providers in Missouri by The Resource for Great Programs.

C. Other Resources
  1. The Resource for Great Programs
  2. National Legal Aid & Defender Association's E-Library (Search "evaluation")
  3. The Evaluation Toolkit - A compilation of evaluation methods, each summarized with an overall description, a set of guidelines, resource people in civil justice programs and sample instruments and reports from organizations that have applied these methods. The Resource served as consultants to the California Legal Services Trust Fund (IOLTA) Program in producing this toolkit.
  4. Program-owned evaluation resources for self-assessment by individual civil justice programs and projects.
  5. Overview article on evaluation of civil justice programs by The Resource.

For More Information:

  • Click here for information about our services for program assessment
  • Contact us for further information






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